ULTIMATE Internet Access, Inc. (UIA) is headquartered in Ontario, California, centrally located in the Inland Empire. UIA is a privately-held company that focuses on providing businesses with Internet security solutions, high-speed Internet access, web design, and hosting services.

One difference between UIA and other security solution providers is the quality of service delivered by UIA. Our goal is to provide customer service that far exceeds anything you have experienced from other companies. From the moment you first call UIA, you realize the experience is going to be different. Our telephones are answered by a live person; no automated attendants; no endless voice menu prompts; no waiting on hold for someone to answer. Your quality service doesn't end after you make the first call. Every call is answered by our qualified, well-trained support team from our Internet Support Center from 7:00 a.m. to 9:00 p.m. Monday - Friday, and 9:00 a.m. to 5:30 p.m. Saturday and Sunday. If you prefer to e-mail your questions to our support team, we respond to all e-mail messages within hours.

Another differentiating factor is the technical expertise within the company. UIA employs senior network engineers, router administrators, server administrators, web developers, telephony experts, and several Internet security specialists. Additionally, senior technical personnel are available to UIA's business customers at all times.

With ever-increasing expectations of business customers, it is more important than ever to provide uninterrupted connectivity and a high level of Internet service. To accomplish this high level service, UIA has employed world-class equipment, uses redundant systems in the fault tolerant networks, has a network operation center located at a telephone company central office, and has implemented 24/7 network monitoring and response. The result is a robust network that satisfies the needs of the most demanding business. Many of UIA's customers are sophisticated enterprises such as financial institutions, multi-location manufacturing and distribution companies, high-tech companies, and retail establishments. Also, UIA serves many municipalities, school districts, and government agencies.